Privacy Policy
Last updated: April 5, 2026
1. Information We Collect
Personal Information
When you register for and use ConsultClick, we may collect the following personal information:
- Name and contact information (email address, phone number)
- Company information and business details
- Time tracking data and project information
- Client information you choose to store
- Payment and billing information
Usage Information
We automatically collect certain information about how you use our service:
- Log data (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Session data and authentication tokens
- Performance and error data
2. How We Use Your Information
We use your information to:
- Provide and maintain the ConsultClick service
- Process your time tracking and invoicing data
- Communicate with you about your account and our services
- Improve our service and develop new features
- Ensure the security and integrity of our platform
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: With trusted third-party service providers who assist in operating our service
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Regular data backups and disaster recovery procedures
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of processing
- Restriction: Request restriction of processing in certain circumstances
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your identity and maintain your session
- Analyze usage patterns to improve our service
- Provide personalized features
You can manage your cookie preferences through our Cookie Settings page.
8. Third-Party Services
Our service may integrate with third-party services. These integrations are governed by the privacy policies of those third parties. We encourage you to review their privacy policies.
9. Children's Privacy
ConsultClick is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place for such transfers in accordance with UK GDPR and Data Protection Act 2018. Where we transfer data outside the UK, we ensure adequate protection through approved mechanisms such as adequacy decisions or appropriate safeguards.
11. Your Rights Under UK Law
Under UK GDPR and Data Protection Act 2018, you have the following rights:
- Right of access: You can request copies of your personal data
- Right to rectification: You can request correction of inaccurate personal data
- Right to erasure: You can request deletion of your personal data in certain circumstances
- Right to restrict processing: You can request that we limit the processing of your personal data
- Right to data portability: You can request transfer of your data to another organisation
- Right to object: You can object to processing of your personal data in certain circumstances
- Rights related to automated decision making: You have rights regarding automated decision-making and profiling
To exercise these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
12. Governing Law
This privacy policy and our data processing practices are governed by the laws of England and Wales. Any disputes arising from this privacy policy will be subject to the exclusive jurisdiction of the English courts.
13. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Where required by law, we will obtain your consent for material changes.
14. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: